Gaming is for fun, not stress. rg999 believes every player should game responsibly and within their limits. We are committed to helping you build safe and healthy gaming habits.
Rg999 provides multiple layers of technical security to keep you protected.
You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set and cannot be increased easily.
Set your own session time limits. After the time is up, rg999 will automatically prompt you to take a break and send you a notification.
If you feel like you need a break, take a temporary pause of anywhere from 1 day to 6 weeks. You won't be able to log into your account during this time.
For a longer break, you can self-exclude from the platform for anywhere between 6 months and 5 years. This decision is irreversible.
Get pop-up reminders every 30, 60, or 90 minutes — so you always know how long you've been playing and how much you've won or lost.
If you'd rather not receive promotional messages, turn off notifications in your settings. rg999 will never pressure you with excessive offers to keep playing.
Responsible gaming means enjoying gaming consciously, in a controlled way, and within your limits. It's not a restriction — it's a mindset, a way of life. At rg999, responsible gaming means you know when to stop, how much to spend, and how to keep gaming balanced with the rest of your life.
Online gaming is growing fast in Bangladesh, and with that comes the increasing importance of playing responsibly. rg999 believes a happy player is a long-term player, which is why your mental and financial well-being is our top priority.
The three core pillars of responsible gaming are — Control over time, money, and emotions. Stay mindful of these three things and gaming will always be an enjoyable experience.
There are some simple signs that show you're gaming responsibly. If the following apply to you, you're on the right track:
How ready are you to build responsible gaming habits?
If any of the signs below sound familiar, it's time to take notice. Recognizing them isn't a weakness — it takes courage to know yourself.
Repeatedly betting more to recover lost money is a dangerous cycle.
Losing hours without realizing it is an early warning sign of addiction.
Going beyond your budget by taking loans or dipping into savings is a serious warning sign.
Withdrawing from family and friends to focus solely on gaming is a concerning sign.
Feeling uncomfortable, irritable, or angry when you're not playing can be a sign of dependency.
Neglecting daily responsibilities due to gaming is a sign of a serious problem.
Setting limits on rg999 is quick and straightforward. Just follow the steps below:
After logging in, click the profile icon in the top right corner and look for the "Responsible Gaming" section.
Deposit limits, session time, reality checks, or self-exclusion — choose what works best for you.
Enter your maximum daily deposit, weekly budget, or maximum continuous play time.
Once confirmed, a limit takes effect immediately. Increasing a limit requires a 72-hour cooling period.
Available Limit Types
| Limit Type | Duration | Takes Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Active |
| Session Time Limit | 30 minutes – 8 hours | Immediate | Active |
| Reality Check | 30 / 60 / 90 minutes | Immediate | Active |
| Cooling-Off Break | 1 day – 6 weeks | Immediate | Active |
| Self-Exclusion | 6 months – 5 years | Immediate | Active |
| Notifications Off | Indefinite | Within 24 hours | Optional |
Ask yourself the following questions and answer honestly — this is just for you.
Have you spent more than your set budget and regretted it afterwards?
Have you tried to stop gaming but found you couldn't?
Have you hidden your gaming time or spending from family or friends?
Have you tried chasing your losses by placing larger bets?
Have you felt irritable or restless when you weren't gaming?
Have you skipped work, studies, or family responsibilities to game?
Have you gone into debt or borrowed money from someone to fund your gaming?
Asking for help is a sign of strength, not weakness. If you feel like you're losing control of your gaming, take the following steps:
Our 24/7 Bangla support team is ready for you. Log in and start chatting.
[email protected] — We typically respond within 2–4 hours.
Enable self-exclusion directly from Account Settings. It takes effect immediately.
Talk to a trusted family member or friend. Don't fight this alone — reach out for help.
Rg999 strictly prohibits registration for anyone under 18. As a parent or guardian, it's important to stay aware of your child's online activity.